In Our Clients’ Own Words

We appreciate our clients for sharing their insights about our work together!

Roxane Helstrom, Board Chairperson

“As board chair of a small but complex nonprofit that was planning a leadership transition, I thought it important to document our standard operating procedures and identify opportunities for improvement. In talking with the organization's president, we decided it would be beneficial for staff to do the documentation, using a single template. Natasia developed the template and trained staff on how to use it, beginning with a discussion about why documentation matters. This was an important step that increased buy-in -- as did Natasia's 1:1 meetings with staff and "office hours" for fielding questions. Natasia fulfilled my request for an interim report (without much notice) and provided a more detailed report at the conclusion of the project, including recommendations and identification of additional documentation needs. Natasia brought invaluable knowledge and experience to our project; she is thoughtful, professional, and deadline-oriented (which I appreciate!) -- a joy to work with.”

“Working with Natasia was truly invaluable. We were going through the process of becoming a 501(c)4 and would not have been able to do it without her help. The whole process was super intimidating, but she guided us through the whole way. She answered all of our questions thoroughly and thoughtfully. Her organization and calmness made the whole process feel doable - And she even continued to help us wrap up a few forms while she was on maternity leave!”

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